To work with Template Folders you should go to Settings > Email Template Builder > Template Folders:
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In this tab you can Create new folders, Edit or Remove the already existing ones:
NOTE: You cannot make any changes to the folder “Default“!
Why do I Need to Organize My Folders?
In many cases, it helps you to save time when you manually send an Email to your Client in MoveBoard.
For this:
- Find the Request of a Client you want to send an Email to;
- Click on the image of an Envelope in the Request Form;
- Choose the Folder you need;
- In the Folder choose a necessary Template;
- Click on Send Emails and Close OR proceed with working on the Template by clicking on the image of an eye: