What is the difference between General Custom Block and Custom Blocks?
The main difference is that Custom Blocks can be changed for a Specific Request whereas General Custom Block cannot.
For instance, you have created a Moving Custom Block (Pending Information) giving an explanation of general insurance:
All your Clients having their Requests in a Pending Status will see this Block on their Account Pages as follows:
But what if you want to give another explanation for a Specific Request?
Find the necessary Request in MoveBoard > open the Request Form > Settings > Account Page:
- Organize an Additional Block in accordance with your preferences;
- Turn on “Show additional block“;
- Turn on “Show on confirmation page” (if needed);
- Click on “Save account page settings“:
As a result, this Custom Block will appear on the Client’s Account Page instead of the previous one:
According to the Settings that were made for this block, it will also appear on the Confirmation Page only for this particular Client:
